Question 1

You made all this jewellery yourself?!

Accepted Answer

Yes!!!

Question 2

What is Made with Love by Jo ♡ Jewellery made with?

Accepted Answer

Made with Love by Jo ♡ Jewellery is handmade with Polymer Clay. Polymer Clay is a durable, lightweight material that is baked in the oven at 130 degrees celsius.

Question 3

How should I store my jewellery?

Accepted Answer

Store your Made with Love by Jo ♡ Polymer Clay Jewellery on their card or in a box in a cool, dry place.  Remove jewellery before showering,bathing,swimming Remove jewellery before exericse or going to bed  Treat jewellery with care ♡

Question 4

How should I clean my jewellery?

Accepted Answer

Clean your polymer clay jewellery with a soft, damp cloth or cotton bud. Avoid direct contact with harsh chemicals and perfumes. Treat jewellery with care ♡

Question 5

How long does delivery take?

Accepted Answer

For Republic of Ireland customers, delivery takes approximately 1-3 working days. For International customers, delivery may take approximately 4-10 working days. Delivery dates may take longer during the Christmas season. I use An Post postal service. If in the highly unlikely occasion that over 2 weeks has passed and you have not yet received your order, please get in touch ♡

Question 6

Can I tag you on Instagram?

Accepted Answer

I love to see customer pics! ♡ Tag me in your stories or posts @madewithlovebyjo_

Question 7

I love your jewellery but I don't have my ears pierced. Do you make Clip-On Earrings?

Accepted Answer

Yes, I can make clip-on earrings on request, just contact me and let me know what colour and style you'd like! I post new clip-on earrings to my Instagram occasionally. Keep an eye on my website too for future clip-on earrings! There are necklaces available on my website that you may like either ♡

Question 8

Do you accept custom orders?

Accepted Answer

I do♡ You can contact me for all custom and wholesale enquiries and I will get back to you within 24 hours.

Question 9

Do your earring posts contain nickel?

Accepted Answer

Yes, many of the earring posts and hooks I use contain nickel. Contact me if you specifically require nickel-free earrings! ♡

Question 10

Is Polymer Clay Jewellery vegan-friendly?

Accepted Answer

Most brands of polymer clay are not vegan as they contain small amounts of animal derived ingredients.

FAQ

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